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Gavin wrote:


Fast delivery and communication all the way.Thanks!

James wrote:


fantastic lighting site with amazing and unusual products. great prices too!!

E Stevens wrote:


Fantastic service, super speedy delivery to France and very cheap too! Haven't put them up yet but very pleased with the lights.

Mr Fletcher wrote:


Arrived very quickly, excellent lights, thank you.

T Mason wrote:


Clear Web Site and good service. Will recommend to friends.

Mr Farquharson wrote:


Excellent service - packaged well and very quick delivery Even with postage, I have saved £2+ compared to High Street store (2G11 11w Lamp)

Mr Foreman wrote:


We went to Dusk Lights after seeing them recommended in a magazine. They provided us with good products, we initially bought downlighters for the bathroom and have purchased other products since. They provided us with a great service and we will use them again.

Tierney wrote:


This is an excellent site and they provide a superb customer service, extremely quick and helpful. I tried everywhere for my bathroomm lights and everybody was out of stock and even their suppliers were out of stock! This is the only company that had them!! They replied to my email immediately and dispatched them straight away. Superb service!!!

Josephine wrote:


Delighted with the service and also the lights I purchased, shall be ordering another two. Thank you

Jacqueline wrote:


Excellent service and delivered on time. Couriers gave accurate time of day to expect delivery. Have already recommended this site and will definitely use again.

S Brooks wrote:


I was really impressed with the ordering, communication and prompt delivery. Would definitely use this company again.

Smith wrote:


i was very pleased with the lights when they arrived although they came without light bulbs - this wasn't clear on the website, it would have helped if I'd been offered light bulbs at the time of ordering. However when I rang to order the bulbs, the person I spoke to was very helpful. The lights are very good quality and just what I'd been looking for.

L Tracey wrote:


I was trying to source a monkey ceiling light for my Daughter's room. Finally, I came across Dusk Lights. The ordering process was simple, the delivery was quick and I was thrilled with my purchase. Many Thanks, Lorna

Mr Webb wrote:


Extremely communicative. An email arrived informing me about every step of the transaction until delivery. Delivered quickly. A subsequent order was refunded without question after it transpired that the product could not be obtained in time. Very happy customer.

Roger wrote:


I'd like to thank the young Lady to whom I spoke on the phone, Wednesday, regarding whether the Osaka 0387 ceiling lights were in stock. She confirmed that there were two in stock, the quantity I required, and she told me she would put them to one side while I ordered them online. This I did and the young lady made sure that the items were packed for dispatch the same day. I was given two times, this morning, between which I would receive my well packed parcel and it did indeed arrive within the stated times. You can't get a better service than that. I'm very pleased with my experience from start to finish and would be happy to deal with you again in the future. Many thanks.

Mr McKinley wrote:


One of the web's best kept secrets … excellent service, very responsive and I was delighted with the products. Will definitely use dusklights again…

Mr Powley wrote:


A very good service - delivery was very quick and my orders were securely packed. Would definitely use again - items purchased were competitively priced. Recommended.

Virginia wrote:


First class service. The lights I ordered were received within 48 hours. Unfortunately, a bathroom mirror light had manufacturing fault. Richard, arranged a replacement that was with me within 48 hours. This time it was perfect. The faulty item was collected at my conveience. It is very rare that one comes across pre and post sale service as good as this. Thank you and I will be back as work to my house moves on.

Jane wrote:


Fantastic service. Order arrived in under 24 hours! Really pleased with the lights. Thank you

Dan wrote:


We recieved the lights today. They were perfect, thanks for all of your help in shipping them to America!

R Howe wrote:


After one company claimed to have the ceiling lights I wanted in stock, but didn't, I cancelled the order, searched online and found Dusk Lights. This time I decided I would ring first to make sure they were in stock and the young lady who answered could not have been more helpful. It's the sort of service that brings people back again and again.

Ian wrote:


Quick delivery and competitive price.

Bilal wrote:


All product and super service, I will recommend your company further. Thank you for everything

Mr Evans wrote:


Excellent lights and very helpful online service - many thanks

Katherine wrote:


Great service. Had been let down by two other online lighting suppliers. Emailed query to Dusk Lights and got a response immediately. Received the lights the day after ordering. Will definitely use again.

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Customer Feedback

John said:
Fantastic service! I telephoned to make sure that stock was available and was told that there were just two lights left. I ordered them via the web site and they duly arrived within 48 hours. They're now installed and look great. Many thanks for all your help. We'll definitely be back for more lights as the house renovation progresses.

Mr Phipps said:
I found Dusk Lights by chance through a search on the internet for a particular Double Earthed Class 2 light fitting. The Site was well set out and it was a good "advertisement" for the Company and the potential Customer Service. I duly placed my Order and kept my fingers crossed! I didn't need to worry - the sequence of individual communications they sent me confirming the progress of my Order through their Sales Order sytem was exceptionally good. The Product I ordered duly arrived very well packaged; clearly labelled/documented and in a very reasonable time frame. I will have no hesitation about buying on-line again from this Company and will certainly be happy to recommend them to friends & relatives alike. Keeping up such a very high Customer Service Level will take some doing!!!

Mrs Ward said:
Richard and staff I felt I must email you to let you know the service I have received from you all has been excellent. My light fitting has arrived today as promised and I am really pleased with it. I shall certainly recommend you to family and friends and if I require any more light fittings your company will be the first I look at. Thanks again.

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